Customer Service & Why Buy From Us

-
At Sube.net and Bloomington Subaru, we believe car buying should be easy, transparent, and fun. With decades of Subaru expertise, we’re committed to helping every driver find the right fit — whether that’s a family SUV, a rally-bred performance car, or a new all-electric Subaru. Here’s what sets us apart:

Experience

With over 30 years in Subaru sales, Scott Putnam has consistently ranked among the top in customer satisfaction at every store he’s worked. That success comes from more than just selling cars — it’s built on long-term relationships, repeat customers, and trust. When you work with us, you benefit from deep product knowledge, an insider’s understanding of Subaru’s history and future, and practical guidance that only decades of experience can provide.

Shipping & Delivery

We know not everyone can make it to Bloomington Subaru in person. That’s why we offer free delivery across a five-state area, so your Subaru comes directly to you. We handle the details of logistics and preparation, making sure your car arrives ready to drive — whether you live down the road or a few states away. For customers outside this range, we’ll work with you to find an affordable delivery solution.

Fair Pricing

Buying a car shouldn’t feel like a guessing game. At Sube.net, you’ll always get fair, transparent pricing right up front — no hidden fees, no gimmicks, no bait-and-switch. Our goal is to earn your trust with straightforward numbers that respect both your time and your budget. You’ll know what you’re paying, why you’re paying it, and exactly what you’re getting for your money.

Ordering Made Simple

Every driver’s needs are different, which is why ordering through us is designed to be as flexible and personal as possible. Whether you want a Crosstrek in a specific color, a fully-loaded Outback Wilderness, or the all-new Solterra EV, we’ll help you build the Subaru that fits your life. From configuration to order submission, updates on arrival timelines, and final delivery, we’ll be with you at each step to make sure the process is stress-free.

Satisfaction

For more than 30 years, Scott Putnam has been recognized by Subaru for outstanding customer satisfaction at every store he’s worked. That reputation is built on trust, follow-through, and a genuine commitment to each customer’s needs. Your satisfaction is our highest priority — and if you ever have concerns about your Subaru or accessories, we’ll resolve them quickly and professionally so you can stay confident in your purchase. Long after the sale, we’re here to ensure your Subaru ownership experience stays positive, reliable, and worry-free.

In Summary

Car buying doesn’t have to be complicated. Our mission is to make it as simple, transparent, and enjoyable as possible — from browsing to ordering to delivery. At Sube.net and Bloomington Subaru, you’re not just buying a car, you’re joining a community built around safety, adventure, and trust. Subaru ownership should feel exciting — and we’re here to make sure it does.